How long will shipping take?
I try to get orders shipped within a day or two, but as a one person business it may take up to five days before shipping. Domestic orders typically arrive within 3-5 days of shipping, international order times can vary depending on the requirements of the country.
Do you ship internationally?
Yes, absolutely :) please be aware international shipping my take longer and cost more than domestic.
What paper do you use for your prints?
All prints are printed on archival quality 100% cotton rag, buffered and acid free paper. Prints have a slight matte texture.
Are listings true to color?
The colors shown on the listing photos may vary slightly from the original artwork or print, due to screen discoloration or lighting. I try to take photos and scans of my artwork to ensure colors are as accurate as possible.
Do you sign your work?
Yes! All my work (prints and originals) are hand signed.
How are originals shipped?
Originals are placed in a protective plastic sleeve with a cardboard backing to prevent bending. That is then placed in either a box or cardboard sleeve.
Will I be charged customs/duty fees or import taxes on international orders?
I'm not responsible for any import or vat taxes your country may charge. Please be aware of any restrictions or requirements in your country before ordering.
Do you accept returns?
Refunds and returns are at my sole discretion, BUT I want you to absolutely love your artwork. If you have any problems, please contact me at waxwingfineart@gmail.com
What happens if my purchase is lost or stolen in the mail?
I'm not liable for items lost or stolen in the mail. But, I'll do everything I can to help track down an item if it's lost in the mail. I buy insurance on orders over $200 -- if you'd like insurance on an order less than that please add a note at the time of purchase.
